This is a wiki page. Be bold and improve it!
If you have any questions about the content on this page, don't hesitate to open a new ticket and we'll do our best to assist you.
The use of tools like forums and mailing list actually encourage help vampires, as it reinforces their mistaken assumption that they are entitled to help and to other people's time but that they themselves are not morally obligated to contribute anything back.
See blog article: Hierarchy of contribution in Open Source.